Privacy policy

Last update: 1 March 2026

The Special Jungle respects your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or place an order.

For questions, contact:
info@thespecialjungle.com

1.Data Controller
The Special Jungle is the data controller within the meaning of the General Data Protection Regulation.

2.What Personal Data We Collect
We collect personal data when you:

• visit our website
• place an order
• create an account
• contact us

Personal data means any information that can identify you directly or indirectly.

We may collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order details
• IP address
• Device and browser information
• Communication history
• Reviews or comments you submit

We do not store full credit card numbers. Payments are processed securely through Shopify and its payment providers.

3.How We Collect Data
We collect data:

• Directly from you
• Automatically via cookies and tracking technologies
• From Shopify and payment providers

If you use tracking technologies such as analytics or advertising pixels, these may collect data about your interaction with the website.

4.Legal Basis for Processing
We process your personal data based on:

• Performance of a contract
• Legal obligation
• Legitimate interest
• Your consent

5.Purpose of Processing
We use your data to:

• Process and deliver orders
• Communicate about orders
• Provide customer support
• Improve our website
• Prevent fraud
• Comply with tax and accounting obligations
• Send marketing emails if you have consented

6.Sharing of Data
We share personal data only with:

• Payment providers
• Shipping carriers
• Hosting and IT providers
• Accounting services
• Authorities when legally required

We do not sell, rent or trade your personal data.

7.Shopify
Our webshop is hosted by Shopify. Shopify processes personal data to provide hosting, payment processing and technical infrastructure.

Shopify may process data outside the European Economic Area under appropriate safeguards such as Standard Contractual Clauses.

8.Data Retention
We retain order and invoice data for seven years as required by Dutch tax law.

Other personal data is retained only as long as necessary for the purpose it was collected.

9.Your Rights
Under the GDPR you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

We may request verification of your identity before processing your request.

You may also file a complaint with your national data protection authority.

10.User Generated Content
If you submit reviews or comments on our website, this content may be publicly visible. We are not responsible for how others use publicly shared information.

11.Cookies
We use cookies to:

• Enable essential webshop functions
• Analyse website traffic
• Improve performance

You can manage cookies in your browser settings.

12.Security
We implement appropriate technical and organisational measures to protect your personal data. However, no system is completely secure.

13.Changes
We may update this Privacy Policy. The most recent version will always be available on our website.